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Supporters Page
The Supporters page converts anonymous social media contacts into known individuals, capturing their name, email, and connection to your cause.
What is the Supporters page, and Why it matters?
How To
FAQ
- Are the Fundraiser & Donor Reports the same as our old Fundraiser & Donor Reports?
- How can I download all of my data at once?
- Why aren’t some donors showing up in the Event Subscriber report?
- GoodUnited collects a data point for us that’s not included in New Reporting - how can we add that?
- What do the fields Unsubscribed and Unsubscribed Date apply to?
- Issues Logging Into WebApp/Reporting
- Supporters Overview
- What is the difference between a Segment vs. List?
- When should I use a List vs. Segment?
- What are Segments Recommendations?
- What information is available in Supporter Profiles?
- Can I use Supporters for Challenge reporting?
- What data is included?
- What filters can I use to view Supporters?
- What additional value will be available in the future?
- Who shows up as a supporter?
- Who does not show up as a supporter?
- What is the difference between ANY vs. ALL filters for Supporters?
- How often are Supporter segments refreshed?
- What revenue is included in the chart in Supporters Profile?
- Why is there a delay in updating revenue on the WebApp?
- What information is available in Supporters Profiles?
- Can additional Segment Recommendations be added and what is available?
- How do we account for self-donations in Total Contribution?
- Are we double counting if a supporter donated to their own fundraiser?
- What are Operators?
- Where does non-platform revenue show up within Supporters?
- What Is the Difference Between the 24-Hour Rule and Subscribers?
- How Does This Update Prevent Blockers?
- Will Subscriber Metrics Decrease After This Update?
- How Can Nonprofits Target 24-Hour Rule Supporters?
- Does This Update Affect Previously Published Journeys?
- Can Nonprofits Still Request Messaging Permission Opt-Ins From 24-Hour Rule Supporters?
- What Happens When a Supporter Unsubscribes? How Can They Do It?
- Where can I find my challenge data?