If you're unable to log in to the Customer Support Portal, contact support@goodunited.io.
Having trouble accessing your GoodUnited Customer Support Portal? Don’t worry — we’ll help you get back in quickly.
🧭 Step 1: Reset Your Password
- Go to the login page: https://support.goodunited.io/tickets-view
- Click “Forgot my password” below the login form.
- Enter your email address and select “Send reset link.”
- Check your inbox for a password reset email.
- Follow the link in the email to set a new password.
- Return to the portal and log in using your new password.
Tip: If you’ve made several unsuccessful login attempts, the portal may temporarily lock your account. Please wait about 30 minutes before trying again.
📬 Step 2: Check Your Email Settings
If you don’t see the reset email or other GoodUnited messages:
- Add noreply@goodunited.io to your email contacts.
- Ask your IT or email administrator to whitelist the domain goodunited.io to prevent messages from being marked as spam.
💬 Step 3: Contact Our Support Team
If you’re still unable to log in, please email us at support@goodunited.io.
Our team will be happy to create a ticket on your behalf and make sure your request is handled promptly.